Shipping & Returns

PLEASE NOTE: Amid the COVID-19 crisis, shipments may be delayed in transit and fulfillment. If you have questions or concerns, please email us at sales@ballislife.com.

Shipping & Delivery

Free shipping on all U.S. orders ($25 flat rate express shipping also available)

Domestic orders generally take 3-7 business days to be delivered. 

* PLEASE NOTE: Orders placed on Fridays and over the weekend will not be processed and ready for shipment until Monday (Tuesday during holiday weekends).

International shipping prices vary by territory and will be calculated and displayed at checkout. International orders can take 1-4 weeks to be delivered based on your country of residence.

* PLEASE NOTE: International orders may be subject to import duties and taxes (including VAT). We cannot guarantee that you will or will not be charged any customs taxes or duties. Any customs or import duties are charged once the order reaches its destination country. Ballislife is not responsible for these charges and are your responsibility as the customer.This applies only to International orders. 

Returns & Replacements

Please email sales@ballislife.com within 5 business days of receiving your order to initiate a return/replacement. Customers are responsible for return shipping costs. 

* PLEASE NOTE: clearance items are not eligible for return. 

For more information please visit our Shipping & Returns page.