Shipping & Returns

PLEASE NOTE: Amid the COVID-19 crisis, shipments may be delayed in transit and fulfillment. If you have questions or concerns, please e-mail us at sales@ballislife.com.

Shipping & Delivery

Domestic orders generally take 3-7 business days to be delivered once they are shipped out within the United States. We offer free shipping on any domestic orders  with a subtotal over $75.

International orders can take up to 2-3 weeks due to customs clearance. We do not offer free shipping on any international orders. An additional tariff or fee might be added after the initial purchase. We have no control over any additional fees. 

     Returns & Replacements

    We offer free exchanges. You must contact us via e-mail (sales@ballislife.com) within 5 business days of receiving the item. 

    Customers must pay for shipping back to us for any returns. Once we give instructions regarding the return, the returned item must be shipped within 14 business days of delivery in order to get a full refund/replacement.